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Compliance Statuses

Janelle
  • Updated
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With the transition to the single subscription model, we've updated certain compliance status definitions to enhance clarity and usability. This guide provides an overview of these updated statuses appearing in VendorProof.

The following compliance statuses have been introduced to reflect the agnostic nature of the single subscription model:

  • Enrollment Started
  • Payment Due
  • Owner Excluded

These statuses are designed to indicate a vendor’s current compliance status, addressing previous visibility gaps regarding enrollment progress or exclusion status.

 

These statuses can be found on the VendorProof dashboard as well as within the "Vendors" tab under "Compliance Status." 

 

Term

Definition 
Compliant

Vendors are considered compliant under two distinct conditions:

Monitor Only Categories: These vendors do not require enrollments and include: 

  • Individual names in a data file (e.g., potentially patient information) are categorized here to avoid being included in a letter campaign. 
  • Government entities
  • Charity organizations 
  • Utilities 
  • Rent/Real Estate
  • Other uniquely identified categories at the time of implementation 

Enrolled Vendors: These vendors must meet all the following criteria to be considered compliant: 

  • Completed all the required enrollment forms and paid the annual subscription fee (if applicable).
  • Have no outstanding payments.
  • Are not excluded.
  • No pending checklist items are required for compliance.
Not Enrolled Eligible vendors in the population who need to complete the VendorProof enrollment but have not yet started the enrollment process.
Enrollment Incomplete Vendors who have begun the enrollment process, but have not yet completed it.
Payment Due

Vendors who have completed enrollment but have a payment issue. This could mean:

  • Their payment method has expired or is invalid.
  • They have reached the end of the subscription period without renewing.
  • (Historical case) They completed enrollment but had a rejected payment waiver and have not paid the annual subscription. Since payment waivers are no longer used, vendors in the payment waiver rejected bucket have been moved to the payment due.
Excluded The vendor (company) is identified as being on a state or federal exclusion list(s).
Owner Excluded The owner of the company is identified as being on a state or federal exclusion list(s).
Missing Forms Vendors who have past-due checklist items that are required for compliance, as specified by the client.

 

If you have any questions please reach out to support at support@vendorproof.com or (844) 873-7877. 

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