It is important that VendorProof receives files on a regular basis to update your current vendors in monitoring and remove vendors that you're not longer doing business with.
If you are responsible for uploading your vendor file, begin by clicking on the Import tab and select Upload File.
Select your .csv file you wish to upload. Be sure your file follows the vendor template exactly. Instructions on completing your vendor file can be found in this article: Building Your Vendor File
Once your file uploads, you will see it appear in the Incoming Files section. Once it's finished processing, you will receive an email to notify you it the upload was successful or if there were any errors.
If your file contains any errors, be sure to login, return to the Import tab and scroll to the section entitled Error Files and Results. Click View Results of the most recent file that you uploaded for line by line instructions of the errors on the file.
It is important these errors are corrected and your file is re-uploaded in order to successfully process your new vendor fie.
Finally, it is important to note that we do not term your vendors by omission. If you wish to terminate a vendor from monitoring, you must designate the vendor by entering a monitoring end date in Column AI.
This concludes our VendorProof training. For questions, please contact support at firstname.lastname@example.org or call us at 615-938-7878 ext 1.