Lesson 2: VendorProof Dashboard

Once you login to VendorProof, you'll login to your organization's dashboard which provides a high-level overview of your current monitored vendors and alert results in VendorProof.

It is organized into 2-4 sections, depending on which services are contracted within the VendorProof application.

All users will see the following two sections on their dashboard:

• Data Summary: An overview of the total number of vendors in monitoring and the number of grouped vendors. Grouping is a feature that enables duplicated vendors on the data file to be linked together thereby reducing the cost of monitoring and reducing alert results. Additionally, this section shows 4 categories of Missing or Invalid information. 
• Monitoring Overview: Overview of alerts, broken down by Alert Color and Progress Status. A Red alert represents a matched alert. A Yellow alert represents an Opt-Out alert or an Unable to Determine alert. Unable to Determine alerts mean a potential match has been discovered with the same name as your vendor, but there is not enough information to provide a definitive match or no match result. Red alerts will be easier to adjudicate. Any yellow unable to determine alert or those with insufficient data will require more research.

Below is a brief video describing the details of your dashboard. 

Engage users will see two additional sections on their dashboard:

Engage Target Population & Signup Summary

This card gives users a summary of the Engage population (i.e. which vendors are included in this program) as well as signup progress for Engage vendors. 

The Engage Target Population card gives you insight into how many vendors are expected to enroll in Engage, including a breakdown of how many are expected to pay for their subscription vs how many third parties for which your organization will cover the cost (i.e. non-employed/contracted physicians).

The Engage Signup Summary gives you insight into how many vendors out of your Engage population have enrolled in VendorProof. This includes:

• Total Completed - this counts any vendor in a completed state (paid, requested payment waiver, etc.)
• Vendor Paid Completed - this counts how many vendors that were expected to pay have completed the enrollment and paid their subscription fee
• Client Paid Completed - this counts how many vendors that your organization is paying for that have completed enrollment
• Payment Waivers Completed - this counts how many vendors that have completed enrollment and submitted a payment waiver request
• Progress Tracker - this percentage compares the Total Completed to the Total Engage Vendors (i.e. Target Population)

Vendor Ownership Monitoring

As Engage vendors are providing ownership information about their business, VendorProof monitors these owner individuals or entities for exclusions. This card summarizes how many total owners are being monitored, how many vendors are missing owner information, and a similar summary of Monitoring as the Monitoring Overview card above (however is only showing this information for vendor owners).