When a vendor record is first added into VendorProof, in the Vendor list, you may see a "Pending" status. This means that the vendor record is in the queue for monitoring but has not been fully processed in the Vendorproof system. Once a vendor moves out of the pending stage, initial verification for any new vendor can take up to 30-45 days based on the level of additional verification required, however, for the most part, we see this occur much faster. The monitor start date will always reflect as the date the vendor was first added to the VendorProof system.
Once a Vendor moves out of pending status and is fully processed, the vendor record will either remain in a Green status or transition to a Yellow or Red alert if monitoring records are found.
If you are looking for an instantaneous exclusion result solution, especially during new vendor onboarding, we recommend exploring our other solution, ExclusionCheck for real-time instant search results based on name or NPI.
If you have any questions, please contact Client Care support at firstname.lastname@example.org.