When a vendor record is first added into VendorProof, in the Vendor list, you will see a "Pending" status. This represents the vendor record processing information for monitoring in the Vendorproof system. Your monitor start date will always reflect as the date the vendor was first added to the VendorProof system.
A Vendor move out of pending status typically within a few hours but time can fluctuate within a few days as monitoring begins for the individual or organization. When this occurs, the vendor record will transition from "Pending" to a Green status or Yellow or Red if any monitor alerts are found. Normally, this occurs so quickly that you wouldn't even notice.
Once a vendor moves out of the pending stage, Initial verification for any new vendor can take up to 30-45 days based on the level of additional verification required although we often see this occur much quicker. If you are looking for an instantaneous exclusion result solution, especially during new vendor onboarding, we recommend exploring our other solution, ExclusionCheck for real-time instant search results based on name or NPI.
If you have any questions, please contact Client Care support at email@example.com.