Summary:
This article explains how to upload vendor files in VendorProof to keep monitoring accurate and remove inactive vendors. It outlines the upload process, management of incoming, successful, and error files, and email notifications a file management user would receive. Errors can be reviewed under Error Files and Results, corrected, and re-uploaded. Vendors are not removed by omission; they must be explicitly terminated by entering a monitoring end date.
VendorProof requires the regular submission of files to update your current vendor monitoring and to remove vendors with whom you no longer engage in business.
If you are responsible for uploading your vendor file, please begin by clicking on the Import tab and selecting Upload File.
Select the .csv file you wish to upload. Ensure that your file strictly adheres to the vendor template. Detailed instructions for completing your vendor file can be found in this article: Building Your Vendor File.
Once your file has been uploaded, it will appear in the Incoming Files section. Upon completion of processing, you will receive an email notifying you whether the upload was successful or if any errors were encountered.
If your file contains errors, please log in, navigate back to the Import tab, and scroll down to the section titled Error Files and Results. Click View Results for the most recent file you uploaded to review line-by-line instructions detailing the errors.
It is imperative that these errors are corrected and the file is re-uploaded to ensure successful processing of your updated vendor file.
Please note that vendors are not terminated by omission. To terminate a vendor from monitoring, you must explicitly designate the vendor by entering a monitoring end date in Column AI.
This concludes the VendorProof training. For any questions, please contact support at help@vendorproof.com or call us at 615-938-7878 ext. 1.
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